INCIDENT HISTORY

Incidents

Resolved events across the slammed.st control plane, proxy nodes, and handler pools. Open an incident to see latency, error rate, and capacity during the window.

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degraded 1.6 h · Layer7 Handler #6

Elevated error rate on Layer7 Handler #6

A subset of application workers returned 5xx responses for about 96 minutes. Traffic was drained to neighboring handlers while the pool restarted.

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degraded 2.4 h · Proxy Node CN

Elevated latency on Proxy Node CN

Hong Kong egress RTT climbed during a regional transit flap. Remaining proxy nodes absorbed the shift automatically.

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degraded 3.5 h · Billing & Payments

Delayed crypto payment confirmations

Wallet credits landed later than usual after a provider API slowdown. Balances were not lost; pending payments caught up once webhooks resumed.

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degraded 54 min · IoT Network Handler #2

Packet loss on IoT Network Handler #2

A mesh coordinator dropped a fraction of datagrams after a rolling restart. Handlers #1, #3 and #4 were not affected.

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degraded 1.2 h · DNS / Anycast Edge

Intermittent DNS probe timeouts

A subset of anycast PoPs answered slowly during a route withdrawal. Domain TLS termination stayed up.

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degraded 42 min · Layer7 Handler #3

Brief packet loss on Layer7 Handler #3

Workers in one region restarted after a kernel update. Other Layer7 handlers were unaffected.

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degraded 3.1 h · Spoofed Handler #3

Spoofed Handler #3 capacity reduced

Health checks marked a subset of nodes stale. The pool was rebuilt and the handler returned to full capacity.

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degraded 2.2 h · Support Chat

Support chat delivery lag

Live chat messages queued longer than usual while the bridge to operator inboxes caught up. No conversations were lost.

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