Status / Incidents

degraded · resolved

Packet loss on IoT Network Handler #2

Loss peaked around 6% for 54 minutes on Handler #2 only. Control plane, Hub, and other IoT handlers remained operational.

Affected
IoT Network Handler #2
Started
Oct 11, 2026, 12:42 AM UTC
Resolved
Oct 11, 2026, 1:36 AM UTC
Duration
54 min

Response time

Peak 88 ms

Error rate

Peak 6.4 %

Forwarded capacity

Peak 25 Gbps

Timeline

  1. Investigating

    Mesh health checks reported rising drop counters on Handler #2.

  2. Identified

    One coordinator came back with a stale peer table after the rolling restart.

  3. Mitigating

    Coordinator rebuilt its peer list. Traffic slowly returned to the node.

  4. Resolved

    Loss back under 0.5%. Restart playbook now waits for peer-table warmup.

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