Status / Incidents

degraded · resolved

Brief packet loss on Layer7 Handler #3

Handler #3 shed connections for 42 minutes during a kernel roll. Failover inside the Layer7 pool kept most tests running.

Affected
Layer7 Handler #3
Started
Sep 26, 2026, 3:06 AM UTC
Resolved
Sep 26, 2026, 3:48 AM UTC
Duration
42 min

Response time

Peak 118 ms

Error rate

Peak 7.2 %

Forwarded capacity

Peak 35 Gbps

Timeline

  1. Investigating

    Connection resets clustered on Handler #3 after a scheduled kernel update.

  2. Mitigating

    The remaining handlers took overflow. The region finished rebooting in smaller batches.

  3. Resolved

    Pool stable. Kernel rollouts now drain a handler before reboot.

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