Status / Incidents

degraded · resolved

Elevated error rate on Layer7 Handler #6

Handler #6 showed a sharp rise in origin errors after a config push. Hub start/stop continued to work. Other Layer7 handlers stayed inside normal error budgets.

Affected
Layer7 Handler #6
Started
Oct 15, 2026, 5:28 PM UTC
Resolved
Oct 15, 2026, 7:04 PM UTC
Duration
1.6 h

Response time

Peak 140 ms

Error rate

Peak 8.6 %

Forwarded capacity

Peak 44 Gbps

Timeline

  1. Investigating

    Alert: error rate on Handler #6 crossed 3% for 5 consecutive minutes.

  2. Identified

    A stale session affinity rule after a config reload pinned a slice of traffic to draining workers.

  3. Mitigating

    Traffic shifted to Handlers #4–#7. Unhealthy workers were recycled.

  4. Resolved

    Error rate returned to baseline. The affinity rule was rolled back and locked behind a canary.

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